Privacy Policy

Effective Date: 07/23/2024

Solchains LLC ("Solchains", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our freight forwarding and logistics services.

We collect the following types of information:

• Name
• Company name
• Email address
• Phone number
• Business address
• Shipping and logistics requirements

• Origin and destination locations
• Product descriptions and quantities
• Customs documentation
• Billing and payment details

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Cookies and tracking pixels

We use your information to:

• Provide freight forwarding, logistics coordination, and supply chain consulting services
• Communicate with you about shipments, quotes, invoices, and service updates
• Improve our website, services, and customer support
• Comply with legal obligations and customs requirements
• Prevent fraud and enforce contractual agreements

We do not sell or rent your personal data. We may share information with:

• Ocean and air freight carriers, trucking companies, customs brokers, and warehousing partners for the purpose of fulfilling your shipments
• Legal or regulatory bodies when required by law
• Service providers who help operate our website, CRM, or email marketing platforms (e.g., Google Workspace, analytics tools)

All third parties are required to protect your data in accordance with applicable laws.

We implement industry-standard measures to secure your data from unauthorized access, disclosure, or alteration. While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you
• Request corrections or deletion of your data
• Withdraw consent at any time
• Opt out of marketing communications

To exercise any of these rights, please contact us at: info@solchains.com

We may use cookies or analytics services (like Google Analytics) to understand how users interact with our website. You can control cookie preferences through your browser settings.

We retain your data for as long as necessary to provide our services and comply with legal, regulatory, or contractual obligations.

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Solchains LLC
Email: info@solchains.com
Website: www.solchains.com